FAQ

WILL THIS REALLY WORK ON ANY COAT?

Weird fact: Most hoods are about the same length. We tested tons of hooded coats with our design, featuring super-strong magnets, and we think you’ll be hard pressed to find a fabric or coat that our ruff won’t work with. Of course we haven’t been able to test on EVERY coat, so if you do have an issue, we’ll gladly accept a return your unworn, unwashed Namakan ruff within 30 days of purchase.


WHAT IF MY CURRENT HOOD HAS ONE THAT’S NOT REMOVABLE?

Well…how bad do you want the Namakan ruff?! We’ve had people go as far as cutting off a ruined old ruff on a coat that is still in good shape in order to be able to replace it. Or you can even try pinching the new ruff right over the top of the old one. Give it a try!

HOW DOES IT ATTACH?

Here’s the magic…the Namakan ruff pinches over the edge of your coat’s hood, or collar with magnets! The ruff comes with 10 opposing magnets sewn in so you simply open it up, place the lip of your hood into the center and snap the magnet together over the top. Check out the videos and photos on the site for further information.

Please enjoy the incredibly satisfying sound of the magnets snapping together.


ARE THERE GOING TO BE MORE COLORS?

Yes! We have endless ideas for colors and styles, keep coming back to see what we’re up to. Have an idea or request? Email us at info@namakangoods.com. We’d love to hear from you.

 

WHAT'S YOUR SHIPPING POLICY?

Currently, customers pay for shipping unless we provide a code or promotion. If you have a question on your order, please email info@namakangoods.com. 

 

WHAT'S YOUR RETURN POLICY?

Read about our Love It Guarantee here. Have other questions about your order?Email info@namakangoods.com. 


WHAT IN THE HECK DOES NAMAKAN MEAN? AND HOW DO YOU PRONOUNCE IT?

We are glad you asked! We’re named after a be-yoo-ti-ful lake in Voyageurs National Park, way up in northern Minnesota. It’s rhymes with mannequin, ham-a-kan, spam-a-klan and clam-a-kan.

 

HAVE YOU CONSIDERED GOING ON SHARK TANK?

Of course! And that's one of the reasons we filed for a patent on our ruff design.